Apply for orders INDIA Domestic Shipping Policies:

  1. Shipping Coverage: Our 71east Company offers shipping services across India. We deliver products to various locations within the country.
  2. Courier Charges: The customer bears the courier charges. The shipping fees will be added to the customer’s order total. The exact costs depend on the package’s weight, dimensions, and destination.
  3. Processing Time: Orders placed with 71east will be processed within 5-7 business days from the order date. This processing time includes the duration required for the company to prepare and package the products for shipment. Please note that this timeframe does not include weekends or public holidays.
  4. Shipping Timelines: We understand the importance of timely delivery. 71east will inform the customer in advance about the shipping timelines. This means that customers will be notified about the estimated delivery time for their orders. The delivery time may vary depending on the destination and the courier service chosen.
  5. Tamper-Proof Packaging: At 71east, we prioritize the safety and security of our products. All products are packed in secure, tamper-proof packaging to ensure their integrity during transit. In the unlikely event that you receive a package that appears to be tampered with, it is advised not to accept the delivery from the carrier. By taking the delivery, it will be assumed that the product arrived in a tamper-proof condition.
  6. Shipping Addresses: All products ordered in a single cart will be shipped to one shipping address to streamline our shipping process. If you require products to be sent to multiple addresses, creating separate orders in separate carts for each address is necessary. This will ensure accurate delivery to the desired locations.
  7. Octroi or Entry Tax: In compliance with local laws, the customer will be responsible for bearing any applicable Octroi or entry tax. These taxes are typically assessed based on the type and value of the goods transported. The exact amount of these taxes may vary depending on the destination and the nature of the products ordered. Customers need to familiarize themselves with the local tax regulations to ensure compliance.

India International Shipping Policies:

  1. Shipping Costs: Shipping costs will be applicable for orders being shipped to locations outside India. The customer is responsible for paying these shipping charges. The exact cost will depend on the destination country, package weight, and dimensions. The shipping cost will be added to the customer’s order total.
  2. Processing Time: International orders placed with 71east are typically processed within 10-15 business days from the order date. This processing time includes the duration required for the company to prepare and package the products for international shipment. Please note that this timeframe does not include weekends or public holidays.
  3. Shipping Timelines: We understand the importance of timely delivery. 71east will inform the customer about the shipping timelines for international orders. This means customers will receive information about the estimated delivery time for their orders to international destinations. The delivery time may vary depending on the destination and the courier service chosen.
  4. Tamper-Proof Packaging: Like domestic shipping, all products from 71east are packed in secure tamper-proof packaging for international orders. We prioritize the safety and security of our products during transit. If you receive a package that appears to be tampered with, it is advised not to accept the delivery from the carrier. By taking the delivery, it will be assumed that the product arrived in a tamper-proof condition.
  5. Local Taxes, Duty & Customs: It is important to note that the customer should bear any applicable local taxes, duty, and customs fees associated with the importation of the products. These charges are typically levied by the customs authorities in the destination country and vary based on the country’s specific regulations. Customers are advised to familiarize themselves with their respective countries’ customs policies and fees to ensure compliance.

My order has already been shipped. How can I track it now?

  1. Email Notification: Once your order has been dispatched, you will receive an email from 71east. This email will contain the tracking number details and the courier company responsible for delivering your order. It’s essential to check your email inbox, including any spam or promotional folders, for this notification.
  2. 24-Hour Tracking Availability: You can start tracking the status of your package 24 hours after your order has been shipped from the 71east warehouse. This allows the courier company to process and update the tracking information.
  3. Trusted Courier Partners: 71east works with trusted courier partners to handle the delivery of their packages. While the specific courier partners may not be mentioned in your message, they are likely reputable companies such as FedEx, UPS, DHL, or local postal services.

To track your package, follow these steps:

  1. Check your email: Look for the email sent by 71east containing the tracking number and courier company details.
  2. Wait for 24 hours: Give the courier company time to update the tracking information. The tracking status may take up to 24 hours to become available.
  3. Visit the courier company’s website: Once the tracking information is available, visit the courier company’s website mentioned in the email.
  4. Enter the tracking number: Locate the tracking section or search bar on the courier company’s website. Enter the tracking number provided by 71east and submit it.
  5. View the tracking updates: The courier company’s website should display the latest tracking updates for your package, including its current location, estimated delivery date, and other relevant information.
  6. If you encounter any issues or have further questions about tracking your package, it’s best to contact 71east’s customer support or the courier company directly. They can assist you with any specific tracking inquiries or provide further guidance on your shipment.
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